Recent Jobs and Reviews in Fresno, CA
Customers say: The sentiment analysis reveals an overwhelmingly positive tone across the reviews. Customers express high satisfaction with the technical support and service they received, frequently highlighting exceptional performance that exceeds expectations. The reviews consistently praise the professionalism, efficiency, and responsiveness of the technical team. Many customers appreciate the quick resolution of their issues and the thorough approach to solving technical problems. There's a recurring theme of loyalty and long-term satisfaction, with customers noting their continued positive experiences over time. The technical support is characterized as not only competent but also patient and accommodating, particularly with those who have limited technical knowledge. Overall, the reviews reflect a strong customer service culture that emphasizes helpfulness, expertise, and a pleasant customer experience.
Fresno, CA at a glance
ComRes, Inc has completed 8 jobs in Fresno, CA between November 2018 and February 2020.
The 2 customer reviews shown here average 5.0 out of 5.
The most recent job was on February 12, 2020.
Reviews
New to my role I had a lot of questions about our phone lines, call routing and how the calls flowed and rolled over to other extensions. Scott was great answering and addressing all my questions and requests on our call. While it was a bit of time he updated the phones as I requested. We tested the lines to verity. I got all that I needed to ensure our phones were routing and rolling over correctly. Thanks so much Scott!
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Job Locations
Serviced/worked on Mitel system for Coverall in Fresno, CA on their Managed Voice services plan.
Serviced/worked on Mitel system for Coverall in Fresno, CA on their Managed Voice services plan.
Serviced Coveral North America in Fresno, CA. On a Mitel Phone system.
Serviced Coverall North America in Fresno, CA on their Mitel phone system.
Serviced Coverall North America in Fresno, California on their Mitel Phone System.
Serviced/worked on Mitel system for Coverall in Fresno, California on their Managed Voice services plan.
Serviced/worked on Mitel system for Coverall Fresno in Fresno, CA on their Managed Voice services plan. Creating reports in MiContact Center CCM Web.
Serviced/worked on Mitel system for Coverall in Fresno, CA on their Managed Voice services plan.
