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Device Security:
Safeguarding Your Critical IT Infrastructure
Ensure Your Critical Infrastructure Works for You
At Local IT Service, device security is the foundation of reliable IT. Every server, desktop, laptop, and smartphone connected to your business is a potential target for cyber threats. Our mission is to make sure each device is secure, monitored, and maintained so your IT infrastructure works for you—not against you.
Protect Each Device
Strong IT protection starts at the device level. Every workstation, server, and mobile device needs more than just antivirus software—it requires layered security, ongoing monitoring, and proactive care. By focusing on each endpoint individually, we create a stronger overall defense that keeps your business systems safe and performing at their best.
Remote Monitoring
& Managment Tools
With device security, visibility is everything. Our Remote Monitoring and Management (RMM) tools give your business constant oversight by tracking device health in real time, identifying unusual activity before it becomes a breach, and applying secure fixes without interrupting your workflow. This proactive monitoring keeps systems performing at peak efficiency and ensures that every device across your organization is protected 24/7 by a trusted local IT team.
How ComRes protects your critical IT devices
Managed IT
Block of Hours
Time and Materials
Managed IT
Managed IT Services
Our Managed Services offers the ultimate protection and support for your IT infrastructure. You get preventative maintenance, protection and preferred response time labor support to make sure your technology stays up.
| | |
|---|---|
Monthly Per Desktop | $29.99 |
| 1-hour labor/year per license | |
| Remote Management/Monitoring | |
| AntiVirus | |
| Microsoft Patch Management | |
| Monthly Device Report | |
| AntiMalware | |
| M-F/8X5 Remote Desktop Support | |
| M-F/8X5 On-Site Desktop Support | |
| Periodic Assessment Review | |
| DNS Threat Protection | + $3 |
| Email Spam Filtering | + $4 |
| Event Detection/Remediation | + $9 |
| Device cloud backup (up to 50 GB) | + $3 |
|
Managed Device – Lite
MS – ComRes Managed Device Lite – includes:
* Labor M-F, 8X5 Support for customer PC * Anti-Virus client * Anti-Malware client * Remote assistance client w/ proactive monitoring * Microsoft Patch Management This plan is ONLY for a user that already has a Managed Desktop plan, but needs support for additional devices. | x |
| Buy Now | |
| | |
|---|---|
Monthly Per Desktop | $99.99 |
| 1-hour labor/year per license | |
| Remote Management/Monitoring | |
| AntiVirus | |
| Microsoft Patch Management | |
| Monthly Device Report | |
| AntiMalware | |
| M-F/8X5 Remote Desktop Support | |
| M-F/8X5 On-Site Desktop Support | |
| Periodic Assessment Review | |
| DNS Threat Protection | + $3 |
| Email Spam Filtering | + $4 |
| Event Detection/Remediation | + $9 |
| Device cloud backup (up to 50 GB) | + $3 |
Managed Device – Lite
MS – ComRes Managed Device Lite – includes: * Labor M-F, 8X5 Support for customer PC * Anti-Virus client * Anti-Malware client * Remote assistance client w/ proactive monitoring * Microsoft Patch Management This plan is ONLY for a user that already has a Managed Desktop plan, but needs support for additional devices. | + $39.99 |
| Buy Now | |
| | |
|---|---|
Monthly Per Desktop | $119.99 |
| 1-hour labor/year per license | |
| Remote Management/Monitoring | |
| AntiVirus | |
| Microsoft Patch Management | |
| Monthly Device Report | |
| AntiMalware | |
| M-F/8X5 Remote Desktop Support | |
| M-F/8X5 On-Site Desktop Support | |
| Periodic Assessment Review | |
| DNS Threat Protection | |
| Email Spam Filtering | |
| Event Detection/Remediation | |
| Device cloud backup (up to 50 GB) | |
Managed Device – Lite
MS – ComRes Managed Device Lite – includes: * Labor M-F, 8X5 Support for customer PC * Anti-Virus client * Anti-Malware client * Remote assistance client w/ proactive monitoring * Microsoft Patch Management This plan is ONLY for a user that already has a Managed Desktop plan, but needs support for additional devices. | + $39.99 |
| Buy Now | |
| |
|
|
|
|---|---|---|---|
Monthly Per Desktop |
$29.99 | $99.99 | $119.99 |
| 1-hour labor/year per license | |
||
| Remote Management/Monitoring | |||
| AntiVirus | |||
| Microsoft Patch Management | |||
| Monthly Device Report | |||
| AntiMalware | |||
| M-F/8X5 Remote Desktop Support | |||
| M-F/8X5 On-Site Desktop Support | |||
| Periodic Assessment Review | |||
| DNS Threat Protection | + $3 | + $3 | |
| Email Spam Filtering | + $4 | + $4 | |
| Event Detection/Remediation | + $9 | + $9 | |
| Device cloud backup (up to 50 GB) | + $3 | + $3 | |
Managed Device – Lite
MS – ComRes Managed Device Lite – includes:
* Labor M-F, 8X5 Support for customer PC * Anti-Virus client * Anti-Malware client * Remote assistance client w/ proactive monitoring * Microsoft Patch Management This plan is ONLY for a user that already has a Managed Desktop plan, but need support for additional devices such as a laptop. This is for users that may be part of domains but primarily using web apps |
x |
+ $39.99 | + $39.99 |
| Buy Now | Buy Now | Buy Now |
Block of Hours
Block of Hours
For Customers who require ComRes support on an occasional basis and want preferential response times, a ComRes Block of Hours plan will fit your technology service needs.
** Overtime or Holiday requests will consume labor from the block per the multiplier above. For example, 3 hours of Overtime labor will consume 4.5 hours out of a block.
** travel and labor billed by the minute – no rounding!
Time and Materials
Time & Materials
Time & Materials (T&M) support is for customers who rarely need assistance or do not want to purchase a ComRes Block of Hours or Managed IT Services Plan. Service response times are provided on a best-effort basis.
Service Rates
IT Technician | $225/hour |
Service Order Fee | $200 (If you do not have blocks or service agreement) |
Other Fees/Policies
Travel time for on-site | Billed at labor rate |
Minimum cable charge | $300 |
Overtime labor multiplier | 1.5 times |
Holiday labor multiplier | 2.0 times |
Overtime Minimum Hours | 2 |
Holiday Minimum Hours | 3 |
Protect All Your Devices
From PCs and servers to smartphones and tablets, Local IT Service delivers device security that covers your entire business. By combining monitoring, threat prevention, patching, and proactive support, we keep your devices secure—so your business stays resilient.