Local IT Service offers local IT support, device protection and IT management for our customers, large and small, in Memphis,TN. With Local IT Service, by ComRes, it doesn’t matter if you are a 1 person operation, an office with many people, or if you have multiple locations to manage, ComRes helps you Protect, Support and Manage your IT infrastructure so that you can focus on your business. Protecting and assisting our customers is always our goal, and we do it well. Our team of well trained IT experts are organized and equipped with the tools and knowledge needed to assist you and to protect you and your devices.
We pride ourselves on customer satisfaction and a job well done. See what our customers are saying, below, and contact us for all of your local IT service needs!
Recent Jobs and Reviews in Memphis, TN
Rated 4.9 out of 5 stars based on 9 customer reviews
Customers say: The sentiment analysis reveals an overwhelmingly positive tone across the reviews. Customers express high satisfaction with the technical support and service they received, frequently highlighting exceptional performance that exceeds expectations. The reviews consistently praise the professionalism, efficiency, and responsiveness of the technical team. Many customers appreciate the quick resolution of their issues and the thorough approach to solving technical problems. There's a recurring theme of loyalty and long-term satisfaction, with customers noting their continued positive experiences over time. The technical support is characterized as not only competent but also patient and accommodating, particularly with those who have limited technical knowledge. Overall, the reviews reflect a strong customer service culture that emphasizes helpfulness, expertise, and a pleasant customer experience.
Memphis, TN at a glance
ComRes, Inc has completed 9 jobs in Memphis, TN between May 2019 and November 2021.
The 9 customer reviews shown here average 4.9 out of 5.
The most recent job was on November 23, 2021.
Reviews
BEST CUSTOMER SERVICE
This Team is always there to help you promptly. They are pleasant to work with and understand your needs and concerns.
Jeannea
- Memphis, TN 38137
BEST CUSTOMER SERVICE
This team is awesome. Scott takes the time to understand your request/s and immediately goes to work on it. He is knowledgeable and patient. Always has a solution to our requests and issues.
PS I have no idea of the cost of this service.
Jeannea
- Memphis, TN 38137
Good customer serviceAllison
- Memphis, TN 38137
Knowledgeable and Patient with User
Scott trained me this evening on the Agent Portal for our phone transition. He went over everything and encouraged me to ask questions so we can make this transition a smooth one. He was very patient and explained it step by step, assuring that I mastered this training. Totally a great teacher with a positive attitude. Great Customer support and service. He provided his number and advised to call anytime with questions. Thank you! (Not sure about the cost question on this survey)
Jeannea
- Memphis, TN 38137
Great customer serviceAllison
- Memphis, TN 38137
BEST CUSTOMER SERVICE
This team is always patient with the user and provides the best customer service experience.
Jeannea
- Memphis, TN 38137
PROMPT
SERVICE CALL THIS MORNING WAS EASILY RESOLVED WHICH ENABLES MY JOB TO BE HANDLED EFFECTIVE
JR
- Memphis, TN 38137
BEST C/S EXPERIENCE
Scott is a professional in what he does. He has patience with non-technical people such as me. He owned the Mitel Client issue, handled and coordinated the calls required to resolve my issue. He listened to my issues and understood what was required.
Jeannea
- Memphis, TN 38137
Great Service with Plenty of Patience.
Thank you as always for taking care of us.
Jeannea
- Memphis, TN 38137
Job Locations
Peter J.
Serviced/worked on CloudTalk for eReceivables in Memphis,TN on their Managed Voice services plan.
Memphis, TN 38137
Scott M.
Serviced/worked on CloudTalk Call Center system for eReceivables in Memphis , TN on their ManagedVoice services plan
Memphis, TN 38137
Scott M.
Serviced/worked on Mitel system for eReceivables, Memphis, TN on their ManagedVoice services plan
Memphis, TN 38137
Scott M.
Serviced/worked on CloudTalk system for eReceivables in Memphis , TN on their ManagedVoice services plan.
Memphis, TN 38137
Scott M.
Installed ComRes CloudTalk VoIP for eReceivables in Memphis, TN
Memphis, TN 38137
Scott M.
Serviced/worked on Mitel system for eReceivables in Memphis, TN on their Managed Voice services plan
Memphis, TN 38137
Peter J.
Serviced/worked on Mitel system for eReceivables in Memphis, TN on their Managed Voice services plan.
Memphis, TN 38137
Scott M.
Serviced/worked on Mitel system for eReceivables in Memphis , TN on their Managed Voice services plan
Memphis, TN 38137
Scott M.
Serviced/worked on Mitel system for eReceivables in Ft. Memphis, TN on their Managed Voice services plan
